Progress Report Number Eleven
Posted by Stuart & Susannah Macpherson - 18:09 on 19 January 2015
Progress Report Dec 2014
Whoa is it really December already….I cannot believe where this year has gone! It has certainly been a whirlwind (although that may just have been the side effects of all the coffee I have been drinking). I have discovered the joy of coffee this year, probably something to do with the new espresso machine that we got at the tail end of last year. It is especially good with a shot of Disaronno Amaretto and a slice of Garry`s apple and frangipane tart!
………….A successful whirlwind I should add. We started the year with some online marketing, yes, I finally realised that I was never going to get round to it myself, so I outsourced the marketing to a friend of Susannah`s (Kate) that does marketing for other hotels throughout the UK. Kate wasted no time, having the first mail shot out in early January, to our previously unused database. She made it look so easy I thought perhaps I should have done it myself!
Perhaps as a result of the marketing campaign we had a very busy start to the year. It may have also been the fact that we ran a groupon offer (at a ridiculously low net rate, especially after their share and the vat man`s take) to boost our winter occupancy and provide a cash injection to assist us with the £50k refurbishment project that we embarked on in February. Rooms 14 & 16 now have fabulous new bathrooms and carpets, with room 14 becoming an open plan suite with a lovely chesterfield sofa bed, raised ceiling and a showcase bathroom. We have certainly raised the bar with these two rooms; making me more inclined to throw caution to the wind and do all of the rooms immediately! Patience and common sense however prevails as I have never been one to buy lottery tickets and despite Ana the gardener’s best efforts, (and all the fairy magic in the garden) she has not managed to grow us a money tree!
We also undertook to renew half of the roof valleys; the other half of which is scheduled for January 2015 along with the gutters. However you will have to take my word for it due to all of the health and safety regulations. I have only been up once myself to see it and that was just to see what I had paid all that money for, I looks great, £20k well spent I`m sure!
Some of you may have met our very talkative local painter/ keen fisherman James Mutch, who seems to know everyone (or someone they know from the western hemisphere). James has been working his way round the hotel both inside and out, taking off the old wall paper (only one room left to go), painting the windows and freshening the rooms up generally.
More driveway maintenance and emergency lighting, new garden gazebo and garage, new ovens for the kitchen, new uniforms for the restaurant staff……all this and I am still smiling…no really I am I`m just hiding it under the moustache!
Family, dogs, staff and hotel all doing well, let another year roll on and see what it brings.
Thanks as always for your support and positive feedback.
Stuart & Susannah Macpherson
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Dear Stuart, I am writing on behalf of all the participants of the Highland Fling Tour to thank you and your staff for a very warm welcome to Coul House.”
Fiona E. Davies, Sporting Bears Motor Club